Shipping Policy

Thank you for shopping Symiitrii! We’re committed to delivering your favorite self-care products quickly and securely. Please review our shipping policy outlined below:

Processing Time:

• Orders are typically processed and dispatched within 1-3 business days from the date of purchase. However, during peak seasons or promotional periods, processing times may vary. We strive to process orders as quickly as possible to ensure timely delivery.

Shipping Methods and Rates:

  • We offer various shipping options to accommodate your needs. Shipping rates and estimated delivery times will be calculated at checkout based on the shipping method selected and the destination of your order.
  • We partner with reputable shipping carriers to ensure your order is delivered safely and efficiently. Once your order has been dispatched, you will receive a confirmation email containing tracking information to monitor the status of your delivery.

Domestic Shipping:

  • Currently, we only offer shipping throughout the United States.
  • For International shipping, please email us at symiitrii@gmail.com.

Shipping Delays:

We work hard to ensure timely delivery, but delays may occur due to:

  • High demand during holidays
  • Carrier-related issues
  • Severe weather conditions

Lost or Damaged Packages

Symiitrii is not responsible for packages lost or damaged during transit. If your order arrives damaged, please contact us at symiitrii@gmail.com within 7 days of receiving it. Include:

  • Order number
  • Photos of the damaged product/package

We’ll review your claim and work to resolve it promptly.

Symiitrii reserves the right to request the return of the damaged item before issuing a replacement or refund.


 

Terms and Conditions

By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these carefully before making a purchase or using our website.

Product Information
  • All products are described and displayed as accurately as possible. However, slight variations in texture may occur.

  • Product names may not directly describe the scent or ingredients.

  • All product pricing is subject to change without notice.

Orders and Payment

  • By placing an order, you confirm that all information provided is accurate.

  • All domestic order payments must be completed at the time of purchase.

  • We reserve the right to cancel or refuse any order for any reason, including suspected fraud or stock unavailability.

 Returns and Refunds

  • Due to the nature of our products, we do not accept returns or exchanges unless the product is damaged or defective.

  • Refunds are issued at our discretion and only in cases where damage or defects are verified.

Intellectual Property

  • All content on this website, including text, images, logos, and product descriptions, is the property of Symiitrii and is protected by copyright laws. Unauthorized use is prohibited.

Liability Disclaimer

  • Symiitrii is not liable for any allergic reactions or adverse effects from the use of our products. Customers are responsible for reviewing product ingredients before purchase.

  • We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our website or products.

Modifications to Terms

  • Symiitrii reserves the right to update these terms and conditions at any time. Changes will be effective immediately upon posting on this page.


Questions?

For any additional shipping or terms and conditions inquiries, feel free to contact us at symiitrii@gmail.com. You will receive a response within 24 hours.

Thank you for choosing Symiitrii!